Some of our most frequently asked questions.
Why are your prices higher than some others?
As the age old saying goes, "You get what you pay for." Our prices reflect the quality of work that goes into each project.
We strive to keep our pricing competitive, but quality is our top priority. We use premium vinyl, high-quality thread, durable inks, and strong substrates to ensure your product lasts. With over 30 years of experience in this industry, we’ve learned what works and what doesn’t—so every product we create is built to perform and built to last.
Does my vehicle need to be clean before I can wrap or letter it?
Most definitely. Dirt and contaminants on your exterior would be trapped under the film, causing greater harm to your paint and eventually causing the wrap to fail.
We go thru a lengthy process to clean the paint, door jams, under body, under lights and handles. Please keep in mind that if an excessively dirty vehicle is brought to us, there will be additional cleaning charges.
Do you have a minimum order quantity on embroidery?
No. We can do just embroider one item, or thousands, but the more you buy, the better your pricing gets.
What if I don't have a logo yet?
We can handle any design needs and offer a range of solutions to design a corporate identity, or just draw whatever is in your head.
What are the payments terms?
Everything we do is custom or unique to you or your business and not resellable to anyone but you.
We require a 50% deposit on all orders and payment in full upon completion.
We accept good 'ole cash, check, Apple pay, bank transfer and all major credit cards.
Can I bring my own garments in for embroidery and printing?
Yes. However, quite often we can save you money by purchasing the product for you because of our volume discount with several vendors.
We incur the cost of any damages that may be done to products that we order in-house, however, we cannot guarantee any loss to damages on items that our customers bring in to us. We take great care in your garments, but ultimately, these are machines that sew, and sometimes, but not often, can break and damage a garment during the production process.
Is there a minimum order for Screen Printing?
Yes, the screen printing process is labor intensive, due to the setup and break down, which is why we require a 30 garment minimum for all screen printed jobs. You can mix and match garments and sizes (shirts, hoodies, etc.) as long as the ink color stays the same.
If you need less than 30 items, we have other processes that are similar to screen printing that can meet your needs.
What colors are available for screen printing?
We have many colors in stock, but are not limited to them.
We have a Pantone® color mix system and can custom mix any color to closely match your company brand or logo.
How fast can I get my screen print job back to me?
We work on a production lineup schedule, on a first-come first-serve basis. Your order will not enter the production lineup until we get a Deposit AND approval on your design. After that, it goes straight into the production lineup.
Depending on time of year, you can typically expect 10 business days after design approval for the completion of your job.
Please check with us on current production time if you have a deadline, as we have rush slots available, but those tend to fill rather quickly.